Advice if your child’s other parent isn’t giving you contact

If you’re co-parenting and your child’s other parent is not allowing normal contact arrangements, here are some tips.

Talk to the other parent

  • Are you able to talk to the co-parent about why they are not allowing contact with your children? This is an emotional conversation so you need to handle it calmly. If you feel you can’t do this face to face, try doing it by text or email.
  • Focus on how you can work together to overcome any issues or concerns for the wellbeing of your child.
  • Can you work together to create a child contact plan? You can do this online or download a template from CAFCASS.
  • Make sure you don’t have these conversations in front of your child. You don’t want to involve them in the conflict as it is upsetting and can make them worried.

Mediation – helping to resolve the issue

  • If you can’t reach a decision by talking, mediation is a great way to reach an agreement.
  • A professional will support you. They do not offer legal advice or counselling but can help to mediate to ensure both of your voices are heard.
  • Mediation does not work for everyone and may not be ideal if you have experienced any form of abuse.
  • Some services offer shuttle mediation. This means you and the co-parent are not in the same room together.
  • Find out more about family mediation on the Child Law Advice website.
  • If you are going through the courts, they can refer you to a parenting course called Planning Together. Or you can follow gov.wales online course, Parenting Together without a court referal.

Legal support

  • If you have a legal arrangement, you will need to seek legal advice. You can do this via a local solicitor or contact Child Law Advice who are able to offer free legal advice.
  • You may also be entitled to Legal Aid to support with the cost of legal support and attended court. However, funding is limited and subject to criteria.

Keeping in touch with your child

If the other co-parent is refusing contact and you are waiting for legal action, there are still ways to keep in touch with your child:

  • You could phone, text or have video calls with them. You can also try emailing them or writing letters. This obviously does not replace the face-to-face contact you want. But it will show your child that you are trying to keep in touch. It is a chance for you to show you are interested in what they are doing.
  • Remember to not show your anger at the other parent or bring up your conflict. This could make your child feel stuck in the middle and upset them.

Other help

There are lots of other charities and organisations who can help you:

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This advice was written by our experienced Parent Talk coaches. Parent Talk is a free online service for parents and carers, provided by the charity Action for Children. For more advice, message our parenting coaches with our online chat.

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