Talk to us
Free and confidential online chat support for parents and carers in the UK. Our experienced parenting coaches will listen to your worries and work with you to find solutions and get extra support if you need it.
Our service is accredited by Helpline Standards, a nationally recognised quality standard. We can’t offer legal or medical advice.
Talk to us
Free and confidential online chat support for parents and carers in the UK. Our experienced parenting coaches will listen to your worries and work with you to find solutions and get extra support if you need it.
Our service is accredited by Helpline Standards, a nationally recognised quality standard. We can’t offer legal or medical advice.
Opening hours
For live web chats and Whatsapp, we’re here to talk to you:
- Monday 12:30pm to 7:30pm
- Tuesday 10:30am to 4:30pm
- Wednesday 9:30am to 4:30pm
- Thursday 12:30pm to 7:30pm
- Friday 9:30am to 4pm
About our chat service
Privacy and confidentiality
The Parent Talk chat is confidential. We won’t tell anyone else what you’ve told us without your consent, unless we’re worried about your safety or the safety of someone else.
You can find out more about how we use your data in our privacy policy.
You can find out about what we ask you and what we’ll share in our confidentiality policy.
If you need to speak to us in another language
If you speak another language, we can talk to you on the phone using Language Line translation service. Please start a chat or leave a message with your phone number and the language you want to speak. We will call you within 3 working days.
Opening hours
For live web chats and Whatsapp, we’re here to talk to you:
- Monday 12:30pm to 7:30pm
- Tuesday 10:30am to 4:30pm
- Wednesday 9:30am to 4:30pm
- Thursday 12:30pm to 7:30pm
- Friday 9:30am to 4pm
About our chat service
Privacy and confidentiality
The Parent Talk chat is confidential. We won’t tell anyone else what you’ve told us without your consent, unless we’re worried about your safety or the safety of someone else.
You can find out more about how we use your data in our privacy policy.
You can find out about what we ask you and what we’ll share in our confidentiality policy.
If you need to speak to us in another language
If you speak another language, we can talk to you on the phone using Language Line translation service. Please start a chat or leave a message with your phone number and the language you want to speak. We will call you within 3 working days.
