Call 999 in an emergency. Local councils also have an emergency out-of-hours telephone support for a variety of issues. Find your local council.
If you’re a child and you need help call Childline on 0800 1111 (for under-19s). Or visit childline.org.uk.
Free and confidential live chat with a parenting coach in the UK. We’re here to talk about family life, caring for children or managing your wellbeing as a parent. Our chat service is a safe space to share your concerns. We’ll listen, take time to understand your situation, and work with you to find possible solutions. If appropriate, we may suggest ideas for where to get extra support.
Remember, we’re hard to shock. Between us, we’ve seen and heard every kind of parenting question or worry – nothing fazes us. We have years of experience working with families and are here to support you.
To use the chat service when we’re online:
Our service is accredited by Helpline Standards, a nationally recognised quality standard.
You don’t have to share your details with us – there are lots of reasons why you might want to remain anonymous, which we will respect. All calls are confidential, and we will always seek your agreement before we share any of your details with other organisations. The only time we will share information without your consent is if we think there is a life-threatening situation, or if you or someone else might be at risk of significant harm. On these occasions we may need to contact the Police, Ambulance Service or Children’s Social Care.
We keep your chat data for up to seven years, and share anonymised data with the commissioners of this service. By using Parent Talk, you understand and give your explict consent to this.
Your email address will not be used for any reason beyond giving you parenting information, support and advice.