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Parent Talk provides free and confidential online chat support for parents and carers in the UK. We offer a welcoming and inclusive space for all, whatever your family arrangement. Our experienced parenting coaches will listen to your worries and work with you to find solutions. If appropriate, they may suggest ideas for where to get extra support.

Our service is accredited by Helpline Standards, a nationally recognised quality standard. We can’t offer legal or medical advice.

Talk to us
Talk to us

You can still send us a message and we’ll respond by email within 3 working days. If you’ve used the online chat before and we recognise your address, we’ll send you an email to verify it’s you – you’ll need to click the link in the email to confirm.

If you need help now, see our list of other support organisations.

Opening hours

We’re open:

  • Monday 12.30pm – 7.30pm
  • Tuesday 10.30am – 4.30pm
  • Wednesday 9.30am – 4.30pm
  • Thursday 12.30pm – 7.30pm
  • Friday 9.30am – 4pm

Your privacy

The Parent Talk chat is confidential. We won’t tell anyone else what you’ve told us without your consent, unless we’re worried about your safety or the safety of someone else.

You can find out more about how we use your data in our privacy policy.

If you need to talk to us in another language

The 1:1 online chat is available in Welsh, with Elinor, our Welsh-speaking parenting coach. / Mae’r sgwrs 1:1 ar gael yn Gymraeg, gyda Elinor ein Hyfforddwr Magu Plant sy’n siarad Cymraeg.

If you speak another language, we can talk to you on the phone using Language Line translation service. Please start a chat or leave a message with your phone number and the language you want to speak. We will call you within 3 working days.
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Children and Young People Now Award for Family Support 2021