About us

We offer free advice for parents and carers of children aged 0-19 in the UK. We can support up to age 25 where a child has special educational needs.

Whatever your background or experiences, we’re here for you. We know that everyone’s challenges are unique, and provide a welcoming space for all.

Read our articles for tips. Or talk to us on our chat service for more in-depth support. All our guidance comes from our experienced parenting coaches.

 

About us

Our parenting coaches

Our parenting coaches write our advice articles and are available to support you via live chat. They’ll listen, take time to understand your situation, and offer ideas to help. Between them, they’ve seen and heard every kind of parenting question or worry. They’re qualified support workers, childminders, play practitioners and teachers. They’re parents and carers, just like you. Find out more about them on this page. Or read what parents and carers say about our support.

 

Jo M

I have over 20 years experience of working with children and families and have been with Action for Children since 2012. This includes a trauma response project. Since 2019 I've managed the Parent Talk chat service, and I'm trained to deliver Incredible Years and Family Links parenting programmes.

Jo T

I’ve been with Action for Children since 2018, first as a Family Support Worker in a children’s centre, and now on the live chat service as a Co-ordinator. I've worked in pastoral and family support, and have a particular interest in supporting families impacted by SEND.

Kylie

I've worked with children and families for more than 10 years, including as an Early Years Practitioner in childcare settings. I've worked at Action for Children for over three years, supporting families with a range of issues such as parenting, child development and speech and language development.

Susie

I’ve been working with Action for Children since 2015. During this time, I've supported young carers and children with special educations needs and disabilities, and delivered the Separated Parents Information Programme and a wellbeing programme for young people. I've previously supported learning and development in primary schools. I am also a qualified counsellor.

Megan

I joined Action for Children in 2020, initially as a Family Support Worker in a children’s centre, and then as a Support Worker on the live chat service. Previously, I worked for several years as a primary school teacher before move to youth work, victim support and then retraining as a CBT wellbeing practitioner for children and young people.

Ruth

I’ve been with Action for Children since 2013 and working with children, young people and families for over 20 years. In that time I’ve had many roles, including as a Family Support Worker in the community and online, working for a charity offering trauma therapy for children and young people. I’ve also delivered the Separated Parenting Information Programme.

Gina

I’ve been with Action for Children since 2014. I support families in their homes, in the community, online and in my current role as one of the Parent Talk Service Co-ordinators. My experience covers parenting strategies, emotional wellbeing and child development.

Sharon

I have worked with children and families for 13 years. I'm experienced in early years, supporting families with child development, speech and language, play, behaviour. I'm also a qualified IAIM baby massage instructor.

Elinor

I've been working with Action for Children since 2002. In that time, I have worked to promote play and interaction between parent and child, provided weekend activities for children with additional needs, and supported families with a wide range of parenting issues. I also speak Welsh.

Leanne

I’ve been an Action for Children Family Support Worker since 2019, and help run a weekly session to support parents’ mental health. Before that, I was a childminder and ran a private nursery. I have a degree in Education and Early Childhood Studies and recently completed my PGCE to become an Early Years Teacher.

Jasmin

I've been with Action for Children since May 2023. Prior to this role I was a teacher for 7 years working with EYFS to secondary . After I left teaching, I opened my own home nursery. My current specialty is with autism and supporting families within my community with accessing support and advice around autism, behaviour and general parenting.

Megan

I joined the Parent Talk team in October 2023. Before this I worked as a primary school teacher, university lecturer and homelessness engagement co-ordinator. I have led a range of research projects on mental health, resilience, and SEND in education. I have worked with children and families with diverse backgrounds and experiences, so nothing surprises me.

What parents say about us

  • “Yesterday I was at breaking point. Today I feel hopeful and positive that I can deal with things and make a positive change. Thank you so much!”
  • “The parenting coach was absolutely brilliant. They helped me so much with great advice, links for more support and giving me the confidence that I am on the right tracks with my son. It’s like a weight has been lifted, knowing that I can access free support at such a high level. I cannot recommend and thank them enough.”
  • “Amazing help – a quick resolution to a massively devastating incident which now doesn’t look so bad.”
  • “Absolutely fabulous. They’ve left me feeling more positive with the support and the links she’s left for us … The most understanding, patient, helpful person I’ve spoken with in a long time. Wonderful. I could really go in for ages how great they’ve been but I best leave it there. Thank you again.

Go to our live chat page now or view our online advice.

About Action for Children

At Action for Children, we believe that every child should grow up safe and happy. That’s why we provide support to help them thrive and offer help when times get tough. We believe in building solid foundations and spotting problems early. We work on the ground with families, through more than 476 local services. We’re also in schools, online, and talking to the government. We support more than 387,000 children, young people and their families in the UK every year. Find out more about our work on our main website.

Spring Nurseries

Action for Children also runs Spring Nurseries, offering award-winning, affordable early years education and childcare. All nurseries are rated 100% Good or Outstanding by Ofsted, or equivalent standards in Scotland and Wales. Spring has 44 nurseries across the UK, providing high-quality care from birth to five years. We help children with key milestones like speech, language and physical coordination. We support them to learn, have fun and make friends. And we’ll work with parents to ensure you are involved in your children’s learning.

Find out more about what’s on offer at the Spring Nurseries website.