About us

About us

Parent Talk offers free, down-to-earth advice for parents of children aged 0-19 in the UK. All our content is written or curated by Action for Children’s parenting coaches. It’s based on their experiences working with children, young people and their families.

Browse our articles for answers to the most common parenting questions.

Or use our confidential one-to-one online chat service.

About us
About us

Our parenting coaches

We’ll connect you with a parenting coach for judgment-free advice and emotional support. No question is too big, small, or embarrassing. Our parenting coaches have seen and solved it all, from weaning tips to teenage worries. They’re qualified and experienced support workers, childminders, play practitioners, and teachers. They’re parents and carers, just like you.

Jo M

I’ve worked for Action for Children since 2012, primarily as a Senior Family Support Worker in a children's centre, and since 2018 I have coordinated the live chat service. I’ve also been involved in a trauma response project, providing emotional and practical support to bereaved families.

Jo T

I’ve been with Action for Children since 2018, first as a Family Support Worker in a children’s centre, and then as a Support Worker on the live chat service. My previous roles include pastoral and family support, and support for children with additional needs.


I’ve been with Action for Children for more than five years. I support families in their homes, in the community, and online. My experience covers parenting strategies, emotional wellbeing and child development.


I have 18 years’ experience in early years. This includes an honours degree, as well as providing learning support in a primary school, crèche work, and my current role with Action for Children. My expertise includes supporting children’s learning and development.


I qualified as a Nursery Nurse many years ago and started my working career as a Nanny in a private home – I was known as Mary Poppins! I joined Action for Children 14 years ago, but have been supporting families for over 20 years.


I’ve been supporting children and their families for 15 years. I've worked for Action for Children for nine years as a Senior Early Years Practitioner and a Family Support Worker. Currently I visit families in their home, offering support on parenting, routines and behaviour management.


I have worked for Action for Children as a Family Support Practitioner for 10 years. I've developed a range of skills and use my experience to support families and get them the help they need. I have particular knowledge of safeguarding, domestic abuse, families in crisis, early help plans and behavioural support.


I have been in the social care field for around eight years. I have experience working in a range of areas, including mental health, addictions, poverty and young mums.


I’ve been supporting families for over 12 years. My experience includes working as a Community Nursery Nurse, helping families with potty training, weaning and sleep guidance. I support families with play, emotion coaching, routines, reward systems, and other positive behaviour strategies.


I’m an Early Years Play Practitioner in the Community Family Hub – Central. This is a service in Newcastle that supports families with aged children 0-19. My role involves running baby and toddler groups and helping support children and families of all ages within their home settings. I’m also a qualified teaching assistant.


I’ve worked in children's centres for 20 years, 10 of those at Action for Children. I help families provide the best start in life possible for their children. I have delivered parenting courses, worked with families in their home and co-ordinated family learning courses. I am a qualified Community and Youth worker.


I have worked with Action for Children since 2011 as a Family Support Practitioner. I encourage children and their parents to manage challenges in their lives. I’ve recently trained in the Thrive Approach, which supports parents to meet the emotional and social needs of children.


I have been a Family Support for multiple Children's Centres. I work with families to find parenting strategies that suit their home and values.


I’ve worked for Action for Children for 5 years as a Family Practitioner in Children’s Centres. It’s a great job, supporting parents who for a variety of reasons might need some help getting through one of the many challenges life can throw our way. I’ve worked in a short break organisation for children with disabilities, as a Parent Partnership Officer and (a long time ago!) as a relational youth worker in secondary schools.


I have been an Early Year’s Practitioner for 25 years, in various settings including nurseries and children’s centres. My expertise includes feeding, sleeping, routines, development delays and special educational needs. I’m a trained Thrive practitioner (positive mental health and emotional wellbeing in children).


I have been working with children and families for more than 25 years – and no family is the same! I have been involved with delivering parenting programs for CAMHS (Child and Adolescent Mental Health Service), Children’s Centres, schools, youth centres, and working with families in their own homes.


I’ve been part of the Parenting Team since 2014, but started working for Action for Children in 2009. My experience includes supporting families waiting for speech and language therapy. I’ve also worked as a Family Support Worker.


I have worked for Action for children since 2019 as a Family Support Practitioner and I have worked with children and families for 25 years as management in childcare settings. My expertise includes parenting strategies, child development, SEN and Early Help Plans and behaviour management.

Leanne S

I have been working for Action for children since 2009 and I have worked with children and families for 18 years. My experience includes time as a nursery nurse and working in Children’s Centres and with parenting groups.

Leanne B

I’ve been an Action for Children Family Support Worker since 2019, and help run a weekly session to support parents’ mental health. Before that, I was a childminder, and ran a private nursery. I have a degree in Education and Early Childhood Studies and recently completed my PGCE to become an Early years Teacher.


I joined Action for Children a year ago. Before that, I worked in a children’s home for five years. My experience includes supporting children aged 0-18, as well as their families.


I have been working with children and young people for 27 years, and in children’s centres since 2015. I am an accredited Video Interaction Guidance Practitioner. I’ve also recently completed a post graduate certificate in improving access to psychological therapies for children aged 0-5.

About Action for Children

At Action for Children, we believe that every child should grow up safe and happy. That’s why we provide support to help them thrive and offer help when times get tough.

We believe in building solid foundations and spotting problems early. We work on the ground with families, through more than 476 local services. We’re also in schools, online, and talking to the government. We support more than 387,000 children, young people and their families in the UK every year.

Find out more about our work on our main website.

Our funders

Parent Talk is funded by voluntary income. We’d like to thank some of our generous partners for enabling us to continue to deliver this service.

Coronavirus Community Support Fund

Funding from the Coronavirus Community Support Fund, distributed by The National Lottery Community Fund, has helped us to meet the increased demand for the service this year and provide specialist SEND support.