Our website should be compatible with:
Despite our best efforts to ensure accessibility, there may be some limitations. Below is a description of known limitations, and potential solutions.
Please contact us if you observe an issue not listed below.
We have some content in PDF form, which will not be accessible to everyone. We are working to replace all PDFs with HTML content. Please get in touch if you need information in an alternative format.
Some decorative images might be missing alt text and are not marked as decorative. We are working to fix this. We do not have any crucial information conveyed in images on the site.
We cannot guarantee the accessibility of sites we link to.
Some of our link text is repetitive or missing. We are working to fix this.
We are working to improve accessibility and welcome your feedback. Please let us know if you encounter accessibility barriers on Parent Talk:
We try to respond to feedback within five working days.
You might find it helpful to read the Web Accessibility Initiative’s page, Contacting Organisations about Inaccessible Websites, when reporting any problems.
You don’t have to share your details with us – there are lots of reasons why you might want to remain anonymous, which we will respect. All calls are confidential, and we will always seek your agreement before we share any of your details with other organisations. The only time we will share information without your consent is if we think there is a life-threatening situation, or if you or someone else might be at risk of significant harm. On these occasions we may need to contact the Police, Ambulance Service or Children’s Social Care.
We keep your chat data for up to seven years, and share anonymised data with the commissioners of this service. By using Parent Talk, you understand and give your explict consent to this.
Your email address will not be used for any reason beyond giving you parenting information, support and advice.