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Parent Talk provides free and confidential online chat support for parents and carers in the UK. We offer a welcoming and inclusive space for all, whatever your family arrangement. Our experienced parenting coaches will listen to your worries and work with you to find solutions. If appropriate, they may suggest ideas for where to get extra support.

Our service is accredited by Helpline Standards, a nationally recognised quality standard. We can’t offer legal or medical advice.

While we’re away, you can still send us a message and we’ll respond by email within 3 working days. If you need help now, see our list of other support organisations.

Talk to us
Talk to us

Opening hours

We’re open:

  • Monday 12.30pm – 7.30pm
  • Tuesday 10.30am – 4.30pm
  • Wednesday 9.30am – 4.30pm
  • Thursday 12.30pm – 7.30pm
  • Friday 9.30am – 4pm

Your privacy

The Parent Talk chat is confidential. We won’t tell anyone else what you’ve told us without your consent, unless we’re worried about your safety or the safety of someone else.

You can find out more about how we use your data in our privacy policy.

If you need to talk to us in another language

If you speak another language, we can talk to you on the phone using Language Line translation service. Please start a chat or leave a message with your phone number and the language you want to speak. We will call you within 3 working days.
Helplines Standard logo
Children and Young People Now Award for Family Support 2021