The Give us a Shout text service is available 24/7 and is free on all major mobile networks. Text Shout to 85258.
If you’re worried about a child’s safety, call NSPCC on 0808 800 5000. If you’re worried about a child’s health, call 111. In an emergency, call 999.
If you’re under 18, call Childline on 0800 1111. You can also text Shout to 85258. Both services are free.
If you need urgent help from the police or a hospital, dial 999 from any phone.
When we’re online, log in securely with your email address to start speaking to a parenting coach. If we recognise your address, we’ll send you a quick email to verify it’s you. You’ll also be able to see your chat history.
We take your safety and privacy seriously
We will only share personal information shared in the live chat if we need to talk to other professionals to get the best support for you. In the majority of cases, we will discuss this with you first. We also share anonymised data with the commissioners of this service. By using Talk, you understand and give your explicit consent to this.
You do not have to share personal information if you do not wish to.
Your email address will not be used for any reason beyond giving you parenting information, support and advice.