Parents and carers
The Give us a Shout text service is available 24/7 and is free on all major mobile networks. Text Shout to 85258.
If you’re worried about a child’s safety, call NSPCC on 0808 800 5000. If you’re worried about a child’s health, call 111. In an emergency, call 999.
If you’re under 18, call Childline on 0800 1111. You can also text Shout to 85258. Both services are free. If you need urgent help from the police or a hospital, dial 999 from any phone.
Free and confidential live chat with a qualified parenting coach in the UK.
We’re here to talk about family life, caring for children or managing your wellbeing as a parent. Our chat service is a safe space to share your concerns. We’ll listen, take time to understand your situation, an
d work with you to find possible solutions. If appropriate, we may suggest ideas for where to get extra support.
Remember, we’re hard to shock. Between us, we’ve seen and heard every kind of parenting question or worry – nothing fazes us.
Our chat service is accredited by Helpline Standards, a nationally recognised quality standard. Note that we can’t offer legal or medical advice.
When we’re online, log in securely with your email address to start speaking to a parenting coach. If we recognise your address, we’ll send you a quick email to verify it’s you. You’ll also be able to see your chat history.
We take your safety and privacy seriously
You don’t have to share your details with us – there are lots of reasons why you might want to remain anonymous, which we will respect. All calls are confidential, and we will always seek your agreement before we share any of your details with other organisations. The only time we will share information without your consent is if we think there is a life-threatening situation, or if you or someone else might be at risk of significant harm. On these occasions we may need to contact the Police, Ambulance Service or Children’s Social Care.
We also share anonymised data with the commissioners of this service. By using Parent Talk, you understand and give your explicit consent to this.
Your email address will not be used for any reason beyond giving you parenting information, support and advice.