Parent Talk provides free and confidential online chat support for parents and carers in the UK. We offer a welcoming and inclusive space for all, whatever your family arrangement. Our experienced parenting coaches will listen to your worries and work with you to find solutions. If appropriate, they may suggest ideas for where to get extra support.
Our service is accredited by Helpline Standards, a nationally recognised quality standard. We can’t offer legal or medical advice.
For more information on our parenting coaches, visit our About page.
Parent Talk provides free and confidential online chat support for parents and carers in the UK. We offer a welcoming and inclusive space for all, whatever your family arrangement. Our experienced parenting coaches will listen to your worries and work with you to find solutions. If appropriate, they may suggest ideas for where to get extra support.
Our service is accredited by Helpline Standards, a nationally recognised quality standard. We can’t offer legal or medical advice.
For more information on our parenting coaches, visit our About page.
While we’re away, you can still send us a webchat or WhatsApp message and we’ll respond within 3 working days. If you use webchat, we’ll respond by email. If you need help now, see our list of other support organisations.
We’re open:
We’re open:
If our coaches are busy, we’ll let you know. You can wait until a coach is free, or if you’re unable to wait you’ll get an email when a coach responds to your question. You can then re-join the chat later.
Click the button to start an online chat.
If our coaches are busy, we’ll let you know. You can wait until a coach is free, or if you’re unable to wait you’ll get an email when a coach responds to your question. You can then re-join the chat later.
If our coaches are busy, we’ll let you know. When a coach is available, they’ll send you an answer to your question or ask you to re-join the chat.
If our coaches are busy, we’ll let you know. When a coach is available, they’ll send you an answer to your question or ask you to re-join the chat.
The Parent Talk chat is confidential. We won’t tell anyone else what you’ve told us without your consent, unless we’re worried about your safety or the safety of someone else.
You can find out more about how we use your data in our privacy policy.
The Parent Talk chat is confidential. We won’t tell anyone else what you’ve told us without your consent, unless we’re worried about your safety or the safety of someone else.
You can find out more about how we use your data in our privacy policy.
You can find out about what we ask you and what we’ll share in our confidentiality policy.
If you speak another language, we can talk to you on the phone using Language Line translation service. Please start a chat or leave a message with your phone number and the language you want to speak. We will call you within 3 working days.
If you speak another language, we can talk to you on the phone using Language Line translation service. Please start a chat or leave a message with your phone number and the language you want to speak. We will call you within 3 working days.
Please enter your email address to start a new chat or to continue an earlier chat. We’ll use it to send you a copy of your conversation and to ask for feedback – nothing else.
You don’t need to share any other personal details with us if you don’t want to.
Anything you tell us is confidential. We will only share your information without your consent if you or someone else might be at risk of significant harm – then we would contact the Police, Ambulance, social services, a mental health crisis or other service to help you. For more information, read our confidentiality policy.
We keep chat records for up to 7 years and share anonymised data with organisations that fund the service. Read our privacy policy for more details.
To start a chat, send a WhatsApp message to 07700174470 or click the button below. When you WhatsApp us we’ll be able to see your phone number. We’ll ask what name we can call you, but you don’t need to share any other personal details with us if you don’t want to.
Please do not send any photographs or other attachments in the chat, as these will not be seen by your coach.
Anything you tell us is confidential. We will only share your information without your consent if you or someone else might be at risk of significant harm – then we would contact the Police, Ambulance, social services, a mental health crisis or other service to help you. For more information, read our confidentiality policy.
If you don’t already have WhatsApp, you can download the app or use webchat instead.
We keep chat records for up to 7 years and share anonymised data with organisations that fund the service. Read our privacy policy for more details.
