Chat on Webchat
Please enter your email address to start chatting.
If this is your first time chatting to us, you’ll be directed to the chat window. If you’ve been here before, we’ll send you an email to rejoin the chat.
What we do with your information
You only need to tell us your email address. We’ll use it to send you a copy of your conversation and to ask for feedback – nothing else.
You don’t need to share any other personal details with us if you don’t want to.
Anything you tell us is confidential. We will only share your information without your consent if you or someone else might be at risk of significant harm – then we would contact the Police, Ambulance, social services, a mental health crisis or other service to help you. For more information, read our confidentiality policy.
We keep chat records for up to 7 years and share anonymised data with organisations that fund the service. Read our privacy policy for more details.
