We’re here to talk to parents and carers:
Outside of these times, you can leave us a message – one of our parenting coaches will reply within three working days. See below for more information on what our chat service offers.
If you need urgent help, contact one of the organisations below. For non-urgent issues, you can leave us a message and we’ll get back to you with support when we reopen.
If you need to talk to us in another language
Call 999 in an emergency. Local councils also have an emergency out-of-hours telephone support for a variety of issues. Find your local council.
If you’re a child and you need help call Childline on 0800 1111 (for under-19s). Or visit childline.org.uk.
Free and confidential live chat with a parenting coach in the UK. We’re here to talk about family life, caring for children or managing your wellbeing as a parent. Our chat service is a safe space to share your concerns. We’ll listen, take time to understand your situation, and work with you to find possible solutions. If appropriate, we may suggest ideas for where to get extra support.
Remember, we’re hard to shock. Between us, we’ve seen and heard every kind of parenting question or worry – nothing fazes us. We have years of experience working with families and are here to support you.
To use the chat service when we’re online:
Our service is accredited by Helpline Standards, a nationally recognised quality standard.